Element Bloomington Mall of America

Our family just returned from a 2 night stay at this property and it was one of the best hotel experiences we've had -- and we've stayed at a lot of hotels! The hotel staff was so organized, professional, and kind. The rooms were spacious and comfortable. It is one of the cleanest properties we've ever stayed in as well. Seriously, every detail was considered! We used the pool, spa, and gym and all were awesome. The location is also incredible - right across the street from the MOA and close to everything you need. We will be back! Thanks for a great stay!

One of the best breakfast options I’ve seen at a hotel, really nice layout and food! Greek yogurt bar and espresso machine. Rooms super clean and good smelling, building and elevators lock without room keys after 10 which makes it feel super secure! Airplanes overhead in the morning but to be expected with location. Super nice gym with lots of weight lifting equipment. Fantastic hotel.

The hotel was felt overall open and airy in its decor. At the front desk, Ella and Willi were welcoming and professional. They also went above and beyond by helping me with a car issue. The rooms are big and comfortable. The complementary breakfast had a good continental selection and hot food too. The gym was fairly big and had all the basics for a solid workout. If you don’t want to spend time at the mall, there is a beautiful nature preserve that’s about a twenty minute walk from the hotel. Overall, it was a relaxing break.

The check in was fast and the staff were very friendly. I felt the rooms were very clean and tidy. We loved the breakfast options they provided. My only complaint would be the soundproofing of the rooms. You could hear people above and below -- every toilet flush, chair sliding, music playing from their phone, people talking. If you're a deep sleeper, probably won't mind the noise. Also, the hot tub was not working during our stay which was a bummer.

This is a beautiful hotel with fantastic amenities in a prime location. We stayed for a weekend in a mobility accessible King Studio (Room 602). Check-in was simple using the Bonvoy app. We got a parking pass at check-in to place on the dash and accessible parking was available near the entrance and in the ramp. You know that first impression when you walk into a hotel? A+ here. What a beautiful, comfortable lobby that actually makes you want to hang out. Our room was clean and comfortable. The kitchen was set up perfectly for wheelchair access with a roll-under sink and nearly everything within reach while seated. It was also fully stocked. There was an awesome little table near the chair that my wheelchair could roll right up to and under (this is rare!) I used it not only as a lap table on the chair, but also to eat when we got take-out from the nearby pizza place. All lights, the thermostat, and the blinds had seated reach controls. The bed was a perfect height for transferring, had room underneath for a hoyer lift and was incredibly soft. The floor was entirely rollable with 1/2 of the room being linoleum and 1/2 being tight weave carpet. Perfect! The bathroom was large with plenty of room to maneuver a wheelchair. The sink was a roll-under with easy to reach controls. The lights were motion activated if you left the switches on. The toilet was a bit too high for me. It did have plenty of room next to it for a side transfer. The transfer shower was just "ok." It was set up properly but getting the right temperature was difficult as right when I'd get to the warmth I wanted it would shut off. That got annoying. I also couldn't use both shower heads at the same time which I like to do to relax (also annoying). The provided soap and "conditioning shampoo" don't smell good so I suggest you bring your own if you like pleasant scented shower soaps and separate shampoo and conditioner vs all in one. The water stayed in the shower which was excellent. All in all, not the best bathroom, not the worst. Breakfast was absolutely wonderful. There were plenty of different foods to choose from. Even freshly made pancakes were available. There was hot oatmeal, cold cereals, muffins, yogurts, fruit, eggs, sausage, churros, waffles, toast, and more. Fresh juices and coffee were also available. Nothing was empty at any time we went down for breakfast which was really nice to see. We didn't use the pool but did look in and there was a handicap lift for both the main pool and the hot tub which was great to see. We'll definitely recommend this hotel to friends and family.